Response to "Banks can do more to tackle online fraud" (ST Forum, 15 Feb)
Response to "Review minimum bank balance fee for the needy" (ST Forum Online, Sept 1 2014)
Response to “Review Credit Process For Seniors", (Straits Times Forum, 29 July 2014)
Response to "Puzzling Bank Practices", (Straits Times Forum, 29 May 2014)
Response to “Hidden charges in credit card transactions”, (Straits Times Forum, 15 May 2014)
Response to “Unnecessary steps in e-payments”, (Straits Times Forum, 10 April 2014)
Response to “Banks must do more to address online fraud” and “Mandate use of PIN for credit card transactions” (TODAY Forum, 3 & 5 March)
Response to "Why must home owners bear banks’ risks with loan insurance?” (TODAY VOICES, 14 Jan)
Response to "Fund transfer: Why levy cable charge?"(Straits Times Forum, 10 Jan)
Response to “Banks' intrusive advertising” (Straits Times Forum, 14 Sep)
Response to “Link up different banks' ATMs?” (Straits Times Forum, 25 July)
Response to “Cooling measures drive up car loan interest rates?” (Straits Times, 23 May)
Response to “Why ask for detailed credit card info?” (Straits Times Forum, 25 April)
Response to "Many companies still charging swipe fees" (25 October 2012) & "Cut fees imposed on merchants" (26 October 2012)
Response to "Banks should verify credit card applications with one another" (Straits Times Forum, 12 December 2011)
Response to "Credit cards: My son who earns less than $3,000 a month qualified for four credit cards. Do banks not check a customer’s creditworthiness?" (Straits Times Forum, 12 November 2011)
Response to "Too long a wait to unsubscribe to SMS marketing alerts" (Today Forum, 6 September 2011)
Response to "For convenience's sake, have multi-bank ATMs" (Today Forum, 6 September 2011)
Response to "Bank's reply omitted vital details" (Straits Times Online Forum, 26 July 2011)
Response to "Banks should not act like insurance agent" (Straits Times Forum, 25 July 2011)
Response to "A loan clause too far" (Today Online Forum, 8 June 2011)
Response to "Turning a deaf ear to card worries" (Straits Times Forum, 8 June 2011)
Response to “Banks should give details on foreign charges” (Straits Times Forum, 28 November 2010)
Response to "Let's Link All ATMs" (Today Forum, 7 July 2010)
Response to media reports/queries on closure of beauty chain Wax in the City (Lianhe Zaobao, Mediacorp Chinese News, My Paper, Straits Times, Today, The New Paper)
Response to “Banks have duty to protect customers” (Straits Times Forum, 12 October 2009)
Response to “Advertising Effective Interest Rates – Make it a must, and clearly” (Straits Times Forum, 10 September 2009)
Response to “Are all banks in?” (Straits Times Forum, 15 September 2009)
Response to "Liability cap is good news, but make it simpler to report card loss” (Straits Times Forum, 8 September 2009)
Response to "Simplify Internet Banking Procedures" (Straits Times Forum, 7 July 2009)
Response to "Strange rationale for banks' early closure" (Straits Times Forum Online, 2 January 2009)
Response to “Beware the Credit Card ‘Debt Trap’. Read the Fine Print Before Taking up that ‘0%’ Loan” (TODAY Forum, 19 Nov 2008)
Response to “The Problems with Giro” (TODAY Forum, 13 Nov 2008)
Response to “Heavy Giro Charges May Send Wrong Signal” (Business Times Forum, 6 Nov 2008)
Response to “Clob Stocks: Arrange Transfers for Nominal Fee” (Business Times Forum, 2 Jul 2008)
Response to “Worried by Thefts from Quick Cheque Deposit Box” (Straits Times Forum, 30 Jun 2008)
Response to “What if a Shop Insists on Credit Card Surcharge?” (MyPaper, 2 May 2008)
Response to “Shops Charge Fee for Nets, Cards” (MyPaper, 15 Apr 2008)
Response to “Financial ‘spam’: Stamp it out” (Straits Times Forum, 4 Jan 2008)