This Handbook will help SMEs appreciate the dynamics of effective financial management as the key to responding nimbly to the intricacies of both internal and external environments in the business world. At the same time, it should assist them to understand what banks look for when considering granting credit facilities to SMEs.

Loans and You...

This booklet advises retail customers on what they should know before making a loan commitment. It is available, free-of-charge from any retail bank or finance company in Singapore.

Code of Consumer Banking Practice

This booklet crystallizes the minimum standards of service and conduct which the customer can expect in dealing with their bank. It is available, free-of-charge from any retail bank in Singapore.

Consumer Guides

The following leaflets highlighting areas to note on specific bank products/services are available free-of-charge from any retail bank in Singapore.

What you should know about.....

*Credits Cards
*Car Financing (Additional version in Chinese, Malay, Tamil)
*Investment Products (Additional version in Chinese, Malay, Tamil)

Principles & Guidelines for Restructuring of Corporate Debt - The Singapore Approach

The booklet is intended to provide a non statutory framework for Lenders to assist and where necessary to mount temporary support operations to a Company/Group in financial difficulties whilst the feasibility of a restructuring is considered.

Code of Advertising for Banks

This Code crystallises the unwritten understanding of common advertising practices that banks currently have by spelling out what banks should and should not include in their advertisements. The aim of the CAP is to promote clarity in banks’ advertisements to their consumers.

Code of Practice for Banks - Credit Cards

This code sets out standards of good practice to be observed by card-issuing banks.