consumer education

To help consumers understand money and debt management matters, the Association worked with the major retail banks, CASE and MoneySENSE in producing the following:

consumer related sections
Clearing of Cheques

Find out more about the Cheque Truncation System which has been implemented since 12 July 2003.

Code of Consumer Banking Practice

A crystallization of the minimum standards of service that the consumer can expect when dealing with their bank.

Interbank GIRO

Find out more about the interbank Giro procedures as well as transaction codes used by banks.

You and Your Bank

Here is a series of questions to raise to your bank when considering their products and services.

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