Welcome to the Consumer section.
Here, you will find information which will be of particular interest to you as a consumer.

Clearing of Cheques

Find out more about the Cheque Truncation System (CTS) which has been implemented since 12 July 2003 and the impending 5-Day Clearing Week (5DCW).

Code of Consumer Banking Practice

A crystallization of the minimum standards of service that the consumer can expect when dealing with their bank.

Consumer Education

Find out more about money management skills such as budgeting and saving, and tips on the responsible use of credit.

Interbank GIRO

Find out more about the interbank Giro procedures as well as transaction codes used by banks.

You and Your Bank

Here is a series of questions to raise to your bank when considering their products and services.

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