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| Code of Banking Practice for Small Businesses |
| The code sets out the minimum standards of service and conduct the small businesses can expect when dealing with their banks. Copies are available, free-of-charge from your company's bank. |
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| Code of Consumer Banking Practice |
This booklet sets out the minimum standards of service and conduct which the customer can expect when dealing with his bank. Hard copies are available, free-of-charge, at any retail bank branch in Singapore. |
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The following leaflets highlight details to note about specific bank products or services. The leaflets are available on this site and at any retail bank in Singapore. |
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| What you should know about..... |
- Credits Card (In English, Chinese 中文版, Malay Melayu and Tamil தமிழ்)
- Car Financing (In English, Chinese 中文版, Malay Melayu and Tamil தமிழ்)
- Investment Products (In English, Chinese 中文版, Malay Melayu and Tamil தமிழ்)
- Banking Accounts (In English, Chinese 中文版, Malay Melayu and Tamil தமிழ்)
- Home Loans (In English, Chinese 中文版, Malay Melayu and Tamil தமிழ்)
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| Financial Handbook for SMEs |
This handbook shows SMEs how effective financial management is the key to responding nimbly to the intricacies of both internal and external environments in the business world. It also aims to help them better understand what banks look for when they consider SMEs' application of credit facilities. |
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This booklet highlights to retail customers what they should know before they take a loan. It is available, free-of-charge, at any retail bank branch or finance company in Singapore. |
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| Principles & Guidelines for Restructuring of Corporate Debt - The Singapore Approach |
This booklet provides a non-statutory framework for lenders to assist, and where necessary provide temporary support to, a company/group in financial difficulties whilst the feasibility of a restructuring is being considered. |
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Although the following publications are meant for Member Banks' use and reference, they are being made available to the public for the sake of transparency. |
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| Code of Advertising for Banks |
This Code aims to promote clarity in the banks’ consumer advertisements by spelling out what should and should not be included. |
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| Code of Practice for Banks - Credit Cards |
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| This Code sets out standards of good practice to be observed by card-issuing banks. |
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| Code of Practice for Banks - Unsecured Credit |
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Following the lowering of annual income of individual borrowers eligible for unsecured credit to $20,000 per annum as announced by MAS in February 2009, ABS has drawn up industry guidelines for retail banks that are interested to develop this new market segment. These Guidelines are issued as a new Sub-Code under the Code of Consumer Banking Practice.These Guidelines aim to ensure a more consistent regime in the granting of unsecured credit by retail banks.
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